Terms of Service

SentinelFalcon

Effective Date: March 12, 2026

SentinelFalcon is committed to responsible and transparent use of artificial intelligence technologies. This policy explains how AI tools may be used within our services and outlines the responsibilities of both SentinelFalcon and its clients.

1. Purpose of AI in Our Services

SentinelFalcon may use artificial intelligence technologies to enhance the efficiency and effectiveness of digital business solutions.

AI tools may be used for:

➡️ Chatbots and voice agents

➡️ Lead qualification and routing

➡️ Content generation assistance

➡️ Marketing automation workflows

➡️ Customer support automation

➡️ Data analysis and insights

➡️ Campaign optimization

➡️ Website personalization

These tools are intended to support business operations, not replace human decision-making.

2. Eligibility

SentinelFalcon maintains human oversight over AI-assisted systems whenever possible.

Clients are encouraged to:

➡️ Monitor automated responses

➡️ Review AI-generated content before publishing

➡️ Ensure accuracy of automated communications

➡️ Verify outputs before relying on them for important decisions

AI-generated outputs may occasionally contain errors or incomplete information.

3. Responsible AI Use

SentinelFalcon does not permit the use of its services for harmful or unethical purposes, including but not limited to:

➡️ Fraud or deceptive practices

➡️ Manipulative or misleading advertising

➡️ Disinformation campaigns

➡️ Harassment or abuse

➡️ Illegal activities

➡️ Unauthorized data harvesting

If such activities are detected, SentinelFalcon reserves the right to suspend or terminate services.

4. Data Usage and AI Systems

SentinelFalcon may use AI tools provided by third-party platforms or integrated systems.

Client data processed through AI tools is used solely for:

➡️ Delivering agreed services

➡️ Improving workflow automation

➡️ Enhancing operational efficiency

SentinelFalcon does not use client data to train proprietary AI models without permission.

5. Transparency in Automated Interactions

Where applicable, SentinelFalcon encourages transparency when businesses deploy AI-driven tools such as:

➡️ Chatbots

➡️ Voice assistants

➡️ Automated messaging systems

Users interacting with such systems should reasonably understand that they may be communicating with automated technology.

6. Limitations of AI

AI technologies are not perfect and may produce:

➡️ Incomplete information

➡️ Incorrect outputs

➡️ Context misunderstandings

SentinelFalcon does not guarantee the accuracy or reliability of AI-generated outputs and recommends human review when appropriate.

7. Client Responsibilities

Clients using AI-powered services agree to:

➡️ Use AI systems ethically and responsibly

➡️ Ensure compliance with applicable laws and regulations

➡️ Monitor automated communications

➡️ Maintain transparency where required by law

Clients remain responsible for the final use of AI-generated outputs.

8. Updates to This Policy

As artificial intelligence technologies evolve, SentinelFalcon may update this policy to reflect best practices and regulatory developments.

9. Contact Information

Questions regarding responsible AI usage may be directed to:

SentinelFalcon
Website: https://www.sentinelfalcon.com
Email: [email protected]
Phone: +63 908 3779796

Copyright 2026. Sentinel Falcon AI. All Rights Reserved.