Privacy Policy

SentinelFalcon

Effective Date: March 12, 2026
Last Updated: April 20, 2026

SentinelFalcon ("SentinelFalcon", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of visitors, clients, and partners who interact with our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use any of our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Personal Information

Personal information may include:

➡️ Name

➡️ Email address

➡️ Phone number

➡️ Business name

➡️ Job title

➡️ Website URL

➡️ Billing information

➡️ Account credentials

➡️ Information submitted through contact forms, consultation forms, or service inquiries

Business Information

Because SentinelFalcon works with businesses, we may collect:

➡️ Company information

➡️ Marketing campaign data

➡️ Website analytics data

➡️ Advertising campaign performance data

➡️ Lead information submitted by users through client websites

Technical & Usage Information

➡️ IP address

➡️ Device type

➡️ Browser type

➡️ Operating system

➡️ Referring website

➡️ Pages visited

➡️ Time spent on pages

2. How We Use Your Information

SentinelFalcon may use collected information to:

➡️ Provide and deliver our services

➡️ Respond to inquiries and consultation requests

➡️ Manage client relationships

➡️ Improve website functionality and user experience

➡️ Develop marketing strategies and campaigns

➡️ Monitor and analyze marketing performance

➡️ Send service-related communications

➡️ Provide updates, newsletters, or promotional information (where permitted)

➡️ Maintain system security and prevent fraud

3. AI and Automation Tools

SentinelFalcon may utilize artificial intelligence tools, automation systems, and marketing platforms to assist in delivering services.

These may include:

➡️ AI-powered chatbots and voice agents

➡️ Automated marketing workflows

➡️ Lead qualification systems

➡️ Data analytics tools

➡️ Marketing automation platforms

➡️ CRM and customer communication tools

These tools process information only for the purpose of delivering services and improving operational efficiency.

SentinelFalcon does not use client data to train proprietary AI models without authorization.

4. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

➡️ You will only receive messages if you have explicitly opted in

➡️ We maintain timestamped records of all opt-in actions

➡️ We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

➡️ You can cancel SMS notifications at any time by replying "STOP"
➡️ You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
➡️ All opt-out requests are processed immediately

Message Frequency & Content:

➡️ Message frequency varies based on your interactions with our business
➡️ Messages will be directly related to the services you have requested
➡️ We do not send promotional content without specific consent

Help & Support:

➡️ Reply "HELP" for assistance or contact us at [email protected]
➡️ Customer support is available during regular business hours

Carrier Information:

➡️ Standard message and data rates may apply

➡️ Carriers are not liable for delayed or undelivered messages

➡️ Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage.

Cookies may help us:

➡️ Understand website traffic patterns

➡️ Improve website performance

➡️ Remember user preferences

➡️ Analyze marketing campaign effectiveness

Users may control cookie settings through their browser preferences.

6. Sharing of Information

SentinelFalcon does not sell personal data.

We may share information with trusted third-party providers when necessary to operate our services, including:

➡️ Website hosting providers

➡️ Marketing and advertising platforms

➡️ Analytics tools

➡️ CRM and communication platforms

➡️ Payment processors

➡️ AI and automation service providers

These partners are required to maintain appropriate safeguards for data protection.

7. Client Data

For clients who use SentinelFalcon services:

➡️ Data collected through client websites, funnels, advertising campaigns, or automation systems belongs to the client.

➡️ SentinelFalcon processes this information solely for the purpose of delivering agreed services.

➡️ Clients remain responsible for ensuring their own compliance with applicable privacy laws.

8. International Data Transfers

SentinelFalcon operates globally and may process information in different countries where our service providers operate.

By using our services, you understand that your information may be transferred to jurisdictions outside your country of residence.

We take reasonable steps to ensure that appropriate safeguards are in place to protect personal data.

9. Data Retention

We retain personal information only for as long as necessary to:

➡️ Provide services

➡️ Maintain business records

➡️ Comply with legal obligations

➡️ Resolve disputes

➡️ Enforce agreements.

When information is no longer required, we securely delete or anonymize it.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

➡️ Access to the personal information we hold about you

➡️ Correction of inaccurate data

➡️ Deletion of personal data

➡️ Restriction of processing

➡️ Data portability

➡️ Withdrawal of consent for marketing communications

Requests may be submitted using the contact information provided below.

11. Data Security

SentinelFalcon implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.